Reporting an Incident
All scrapes or dents to a pipeline must be inspected. If not properly repaired, such damage could result in a future leak or serious accident. Regardless of how minor the damage appears, don't cover it up! Call the pipeline operator. We are also very much concerned over any condition or danger that could threaten the pipeline. If you become aware of such an incident or a potential incident, please call us immediately!

How to Identify a Petroleum Pipeline Leak
Often you can see or smell a pipeline leak. The following signs might indicate a petroleum leak:

• A strange or pungent odor near the pipeline
• A hissing or roaring sound (from escaping petroleum)
• A patch of dead or discolored vegetation in an otherwise green setting along a pipeline
• Continuous bubbling in wet, flooded areas or marshlands, rivers, creeks and bayous

If you suspect a leak, please do not attempt to stop the pipeline's flow by closing any valves or operating any of the pipeline equipment. Pipelines are normally operated under high pressure regulated by the product that they transport. Attempting to close valves or the operation of equipment could endanger lives and property.

What to Do if You Suspect a Leak!
The first concern should be for the personal safety of people. Turn off any machinery and/or equipment in the immediate area. Do not create any sparks or heat sources, which could ignite escaping petroleum. For example, do not start a car, turn a light switch on or off, or light a match or cigarette. Turn off any lit gas pilots. Immediately leave the area by foot in a direction away from the vapors or fumes. Warn others to stay away from the leak. Do not drive into or go near the area around the leak. The car's engine might ignite the vapor cloud or deplete the oxygen in the cars engine causing it to stall trapping you in the vapors.

Notify us and give your name the location and a description of the leak. For our pipelines call us at 800-321-3994 or the emergency dispatch for your county.

Our 24-hour emergency hotline is 800-321-3994.